Opsidian
Forge· AI for the trades
Every call answered. Every part sourced.
Forge answers your customers, books the job, and calls suppliers for the parts. It never spends a dollar without your OK.
Meet Forge
Home servicesHVAC, plumbing, electrical and roofing
Front-desk teamsClinics, dental, legal and offices
Growing service businessesScale without hiring ahead of demand
By the work you need covered
Missed-call text back
After-hours answering
Appointment scheduling
Lead intake
Customer reactivation
Call overflow
All solutions
AI employees built
for your business.
AI receptionists and assistants for trades, clinics and offices. They answer calls, book appointments and follow up on quotes, and you manage it all from your phone.
Next step: pick a pilot call.
We’ll send a scheduling link to {{ email }}.
What an AI employee handles
- Phone answering
- Appointment booking
- Lead intake
- SMS follow-up
- Parts and suppliers
- + more
Meet your AI employees
Three AI employees. One for every part of your day.
They answer, book, follow up and keep the work moving, inside rules you set.
Ivy· AI front desk
The front desk that never has an off day.
Ivy answers calls and texts, books and reschedules appointments, and hands anything sensitive to your team.
Meet Ivy
Axel· AI follow-up
Every quote followed up. Every lead kept warm.
Axel texts the quotes that went quiet and the customers who are due, then brings the replies back to you.
Meet AxelBuilt like infrastructure. Friendly like your best hire.
See how it worksAnswers on every channel
Phone, text and web, answered on the first ring and kept in one thread per customer.
Runs on your rules
Hours, prices, limits and the things it must never say. Nothing happens outside them.
Books into your calendar
Only the slots you approve, with a written confirmation every time.
Hands off to your team
Anything sensitive goes to a person with the whole conversation attached.
Built for service businesses
Explore solutions
Made for the way your business runs.
Trades out on the job, front desks juggling the phone, and businesses growing faster than their admin. Pick yours.
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Getting started
Live without the headache.
We set it up with you. Nothing talks to a customer until you’ve watched it work.
Pick the job
Start with the work costing you the most, like missed calls or quiet quotes.
Set the rules
Hours, limits and what must always come to you. Written with you, in plain English.
Watch, then go live
It drafts in shadow mode first. You approve the switch when you’re happy.
What is an AI employee?
An AI that owns a specific job in your business, like answering calls, booking appointments or following up on quotes. It works inside rules you set and hands anything unusual to a person.
What can Opsidian’s AI employees do?
Forge answers calls, books jobs and sources parts for trades teams. Ivy runs the front desk for appointment-based businesses. Axel follows up on quotes and leads by text.
How much does an AI employee cost?
Solo is $450 a month for one AI employee. Crew is $1,100 a month for up to three. Custom plans are scoped around your operation.
Will customers know they’re talking to an AI?
Yes. Every employee introduces itself as your AI employee in wording you approve, and a customer can ask for a person at any time.
Can I keep my business phone number?
In most setups, yes. Calls forward to your AI employee: all of them, after hours only, or when the line is busy.
What happens when the AI can’t handle something?
It holds the request and brings it to your team with the conversation attached. It never guesses or promises anything on your behalf.