Keep customer enquiries moving while your team is out on the job.

Where the work leaks

The phone rings when nobody can pick it up.

A service business loses work in the gaps: hands in a crawlspace, a van between stops, a Saturday with nobody at the desk. The enquiry does not wait; it calls the next name on the list.

Mid-job calls go to voicemail

Your tech is under a sink with gloves on. The call is a new customer with a burst line.

Quotes get written at 9pm

Notes live on a phone, a clipboard and in somebody's head, then get reassembled after dinner.

Parts runs eat the afternoon

Half an hour on hold with a supplier is half an hour not spent on a billable job.

Follow-ups depend on memory

The customer who said "call me next month" only gets called if somebody wrote it down.

A Tuesday, as it runs

One day, with an AI employee on the phones.

Nothing here needs a dispatcher at a screen. Every line below ends up in the same written record.

Who covers what

Three employees. Start with one.

Forge Field operations

Inbound intake, supplier calls, parts sourcing and the written day. The first hire for most trades.

Explore Forge → Ivy Scheduling

Books only the availability you have approved, confirms in writing and handles the reshuffle when a job runs long.

Explore Ivy → Axel Follow-up

Keeps maintenance reminders and quiet customers warm with a considered message, not a blast.

Explore Axel →

On your terms

Your number, your calendar, your prices.

Nothing gets replaced. The employee works inside the setup you already run, and stops where you tell it to.

See how deployment works →

Run it on one job type first.

A pilot starts with the calls you are already missing. Two weeks of records, then you decide what else it covers.